Pens.com.au: also referred to as “our”, “we”, and “us”
Customer: also referred to as “you” and “user”
Pens.com.au has created this statement to demonstrate our firm commitment to your privacy. This policy describes our practices regarding personal information collected through our website or through any other means.
Pens.com.au safeguards the online privacy of its customers. The policy shall hereby notify you about
The types of information Pens.com.au collects about you when you visit our site(s)
How it uses that information, whether or not it discloses that information to anyone
Your choices regarding our use of, your ability to correct, the information.
Pens.com.au requires that share with it your personal information such as your Postal and ship-to address, e-mail address, Pens.com.au account number, home and work telephone number, and your P.O. authorization number for such purposes as correspondence, responding to your email inquiries, initiating, processing and confirming your order with pens.com.au, allowing you to access your account information, re-contacting you regarding order status, and to keep you informed about its special promotions or other offers available.
All information you provide will be kept confidential and is used to support our business relationship and the service we provide. Pens.com.au uses an order inquiry form to allow you to request information, products, and services. We collect your contact information (such as your e-mail address or your company information) to allow us to send samples, orders, information about our products, and promotional materials. Your contact information is also used to get in touch with you when necessary. You may opt-out of receiving future communication by sending an email to firstname.lastname@example.org.
Pens.com.au will not give or sell any information you provided to any third parties under any circumstances for its use in marketing or solicitation without your consent. The information protected includes any information about you, your order, and your purchase history.
Pens.com.au is committed to safeguarding every user’s, who visit www.pens.com.au or pens.com.au website, online privacy.
What We Collect, and How We Use that Information:
We collect your personal information only with an intention to provide and deliver best services. In order to do that we collect your information when you register with us, participate in any survey or promotion, subscribe to our newsletter, mails, and sms alerts, place an order with us, contact us through our contact form, and request information in any other form.
We collect information such as your name, email address, contact number (mobile, landline of house and work place, work place and home address, your banking details, your account number, credit card details, P.O. authorization, and any other relevant details that may assist us in providing you the very services that you visited www.pens.com.au or pens.com.au website for.
We collect your personal information and use them to;
Primarily to be in touch with you, such as responding to your inquiries, keeping you posted on order initiation, process and confirmation, contacting you for any other details with regard to your order.
- To help us provide you with better and more personalized services that meet your requirements.
- To allow you to gain access to your account information to modify, edit, or correct your personal information.
- To create a customer profile, to manage the services we provide, and to administer your account profile.
- To keep you informed of our periodical offers and discounts which might of some interest to you. Remember you can always opt out for these mails, and we shall respect that decision of yours.
- To let you partake in our surveys which in return help us hear your opinions on our services and accordingly mend our ways to provide you an enhanced and more personal services.
Eventually, we may also use it for research purposes to enhance our products and services.
Why do we link to or from other websites?
What is Click stream data and what do we do with it?
We collect, for the sole purpose of enhancing our website performance, some anonymous information such as the address you visited on website from and where do you go after using our web services, which type of browser did you use when browsing our webpage, what date and time were you on our website, what type of system did you use to browse our site, and your server’s IP address too. This anonymous information that we gather from you is called click-stream data which is shared, at times, to our web development team or employment contractors only to improve, evaluate, and examine our performance and accordingly uplift our web services in such a way that is beneficial to you and us.
How we use “Cookies” we collect?
Cookies are mainly designed to help website companies to provide its customers, users, visitors, and so forth a more person oriented web services. We use this technology to gather information such as your browser preferences, what pages of our websites did you click or select (For example: what products did you add into shopping cart), etc… This saved cookie information helps to us provide an enhanced service when you visit our web page next. We do not either pass on a virus to your computer or collect any other data from your hard drive. The password, information on which pages you visited, your browser preferences, and any other information we collect through this technology is not in any way intended to gain access to your personal information.
Can you access and correct information?
Yes, very much so. We strive ceaselessly to collect an up-to-date and accurate personal information possible. You can either directly access, correct, make changes, delete, or request us to do any of these. We will take every effort to protect your information from any uncanny behavior and safeguard your personal information from unauthorized access, disclosure, modification, misuse, and so forth.
Do we disclose or share your personal information?
Safeguarding your privacy and personal information is our utmost concern. Therefore, we do not share your personal information to anyone or any third party without your permission unless we are necessitated to under the following circumstances:
- If the law requires us to disclose the information
- If we have obtained your permission
- When our lawyers, accountants, auditors, and professional advisors are in need of it
- Should an entity, organization, and a company offers web services on our behalf or assists us in delivering the goods and with it, any associated services to you such as telemarketing, market research, IT, direct marketing, delivery, promotional services handling outlets, repair, service, maintenance, etc…
Do we collect any sensitive information / children’s information?
We neither collect such information nor enjoy its use of it. In the same way, we do not disclose any sensitive information such as your religious beliefs, ethnic origins, racial pedigrees or political beliefs except with your consent when required by legislation. Likewise, we also do not gather any personal information from individuals under 18 years of age. Moreover, you warrant that you are over 18 years of age when you our web services and browse it.
How can you contact us to correct, delete, or make changes on your personal information?
You can simply mail us at email@example.com or simply leave a message through “Contact Form” at Contact us page.
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