Pens.com.au Privacy & Security Statement

 

Pens.com.au has created this statement to demonstrate our firm commitment to your privacy. This policy describes our practices regarding personal information collected through our website or through any other means.

 

We reserve the right to modify this privacy policy from time to time; the effective date noted below will indicate the date the policy was last updated. Please visit our website periodically to review any changes.

 

Pens.com.au is committed to protecting the online privacy of its customers who visit its Web site. The purpose of this policy is to inform you about the types of information we gather about you when you visit our site(s), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information.

 

Our site may contain links to other Web sites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors or other sites, which may link to our site, Pens.com.au. You should check the applicable privacy policy of the Web site sponsor when linking to other Web sites.

 

We may request that you supply us with personal information including your e-mail address, postal and ship-to address, home and work telephone number, Pens.com.au account number and your P.O. authorization number for such purposes as correspondence, responding to your email inquiries, initiating, processing and confirming your order with Pens.com.au , allowing you to access your account information recontacting you regarding order status, and to tell you about special promotions or other offers available from Pens.com.au.

 

Like many other commercial sites, our site may utilize a standard technology called a "cookie" to collect information about how our site is used. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was previously browsing the site. Our cookie cannot retrieve any other data from your hard drive or pass on a computer virus. Our Web site may use cookies to enhance your visit. Cookies can securely store a user's password, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart" or order. Our cookies may collect a domain name and track a path through our Web pages. We only use cookies to gather the information indicated in this policy and do not use cookies to gather personal identifying information about you without your consent.

 

All information you provide will be kept confidential and is used to support our business relationship and the service we provide. This website uses an order inquiry form to allow you to request information, products, and services. We collect your contact information (such as your e-mail address or your company information) to allow us to send samples, orders, information about our products, and promotional materials. Your contact information is also used to get in touch with you when necessary. You may opt-out of receiving future communication. Just send an email to info@pens.com.au

 

Pens.com.au will not give or sell any information you provided to any third parties under any circumstances for its use in marketing or solicitation without your consent. The information protected includes any information about you, your order, and your purchase history.

 

Buying online can be rather daunting at first and we realize that many people may be nervous about various trust and security issues. Because building trust and strong relationships with our customers is one of our key objectives and to assure you that you get exactly what you pay for, that your details are secure and that your privacy is respected.

 

SECURITY

When buying online, it is important to know that your bank or credit card details are secure and cannot be seen by anyone. Pens.com.au uses wholly up to date and sophisticated Secure Sockets Layer (SSL) data encryption. This means that information sent between you, Pens.com.au and your financial institution is fully encrypted and can never be seen by anyone else.

 

Last updated 1st August April 2010